The James City-Bruton Volunteer Fire Department Mission Statement

Service Excellence

We do all we can to ensure the best possible service to our residents, businesses, and visitors through intelligent, well-trained, humble, dedicated, competent, hard-working, and safe members. We are active participants in the communities in which we live and work.

Integrity and Honesty

We value the public's trust and are committed to honest and ethical behavior.  We hold ourselves accountable to this value. We believe in a personal commitment to the organization and community.  Self-discipline is the foundation for managing behavior.

Embrace Diversity

Recognizing diversity's value helps us work together as a team to serve our community. We are dedicated to reflecting and respecting diversity throughout our organization.

Teamwork

We seek out and value the input and opinions of members at all levels of the organization. Teamwork is the building block that drives the department’s labor/management process. We work as a team to improve service to the public and maintain a safe and effective work environment. We believe that members have a responsibility to mentor others.

Innovation

We recognize the value of change in responding to and meeting the ever-evolving needs of our customers and members. We are committed to seeking out effective methods and progressive thinking toward change. We recognize the value of ongoing education and training.

Honor and Respect

We are a fire department family. We are committed and accountable to each other because our lives depend on it. We value the role each member plays in our organization. We respect those who came before us and will strive to improve the organization for those who follow.

Communication

We believe communication is essential to the cohesiveness and performance of our organization. We are committed to providing effective and responsive means of communication throughout the organization and community.